Yes, we do provide Cash on Delivery.

Here's our straight forward and customer-centric return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

2-Days Return Period

We offer a 2-days return period from the date you receive your order. Please note that we only accept returns for items received in a damaged condition or if you received a different product or color than what was ordered. Items not meeting these conditions will not be eligible for a return.

Hassle-Free Returns

To initiate a return, please follow these steps:

Contact Us: Reach out to us via email at support homibusiness2@gmail.com  within the 2-days period, stating the reason for the return.

Return Approval: Our customer support team will guide you through the return process and provide you with a return authorization if the conditions are met.

Packaging: Ensure the product is must unused in its original packaging, and includes all accessories along with our invoice label on it.

Return Shipment: For returning the product back to us extra 250-300rs. shipping charges would be applicable to pay depend on your address.

Damages and Issues

Please inspect your order upon reception and contact us immediately at homibusiness2@gmail.com if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and help you out! Note - Unpacking video is compulsory for proceeding the issue to support team.

Common Conditions for Return and Refund Approval

To ensure a smooth return and refund process, please note the following conditions:

Unused Condition: The product must be unused and in its original packaging along with invoice label on it.

Initiate Within 2 Days: The return must be initiated within the specified 2-days period from the date of receiving the order.

Approval Process: Returns are subject to approval by our customer support team.

Product Integrity: The product must be in resalable condition with all accessories included.

Unpacking Video Recommendation

To expedite the return approval process, we recommend creating an unpacking video when you receive your order. This video can serve as evidence in case there are any discrepancies or defects. Please include clear footage of unboxing, showcasing the product, and highlighting any concerns.

Refunds 

Once we receive the return order, it will take 7-14 business days for a refund to appear on your statement. If 7-14 business days have passed and you still don’t see a refund, please feel free to reach us at homibusiness2@gmail.com

Order Cancellation

We understand that plans can change. If you need to cancel your order, please do so promptly. To cancel, email us at support homibusiness2@gmail.com within 6 hours of placing your order. Unfortunately, orders cannot be cancelled once they are shipped or dispatched from our warehouse, Note - This our order cancellation policy applies only for COD orders for prepaid order once order gets placed unfortunately it cannot be cancelled.

Our Commitment to Your Satisfaction

Your satisfaction is our top priority at Homiko.in We are dedicated to providing a hassle-free and transparent return process because we care about your shopping experience. If you have any questions or concerns, our friendly customer support team is here to assist you contact us at homibusiness2@gmail.com

Thank you for choosing Homiko.in 

Happy shopping!

FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at homibusiness2@gmail.com

Ques: What products do you sell on homiko.in?

Ans: We offer a diverse range of products spanning categories such as fashion, home decor, beauty, and more. Explore our website to discover our extensive collection.

Ques: How can I place an order?

Ans: Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process. No account creation is required.

Ques: What payment methods do you accept?

Ans: Currently, We are working only Cash on Delivery (COD) for your convenience. Rest assured, our payment processes are secure and reliable.

Ques:How can I track my order?

Ans: Once your order is shipped, you will receive a tracking number via Whatsapp. Track your order using this number on our "Track Your Order" page. For further assistance, reach out to our support team.

Ques: How long will it take to receive a tracking number?

Ans: We have a next day dispatch policy, so all orders are allocated the tracking numbers within 24 hours.
You will receive the tracking number on your email address. You can also contact us to get the tracking information.

Ques: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours)

Ques: What is Your Return Policy?

Ans:We offer a 5-day return period from the date you receive your order. Please note that we only accept returns for items received in a damaged condition or if you received a different product or color than what was ordered. Items not meeting these conditions will not be eligible for a return.

Ques: How do I cancel my order?

Ans: Orders can be cancelled within 6 hours of placement. Contact our customer support team or email support homibusiness2@gmail.com. Once an order is shipped, it cannot be cancelled.

Ques: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours)

Ques: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to homibusiness2@gmail.com and you can also WhatsApp us at 9398322754

Ques: Can I change my shipping address after placing an order?

Ans: We're sorry, but once an order is confirmed, we cannot change the shipping address. Please double-check your address during checkout.

Ques: Do you offer Cash on Delivery (COD)?

Ans: Yes, we do! You can choose Cash on Delivery as a payment method during checkout. Enjoy the convenience of paying for your order upon delivery.

Ques: Is shipping free?

Ans: Yes, we offer free shipping on all orders delivered within India.

Ques: Should I create an account on homiko.in?

Ans: No account creation is necessary. We provide a seamless shopping experience without the need for accounts. Your order updates, including tracking numbers, will be sent to your email.

Ques: Do you have a physical store where I can make purchases?

Ans: We operate exclusively online. All purchases can be made through our website for a convenient and efficient shopping experience.