FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at homibusiness2@gmail.com

Ques: What products do you sell on homiko.in?

Ans: We offer a diverse range of products spanning categories such as fashion, home decor, beauty, and more. Explore our website to discover our extensive collection.

Ques: How can I place an order?

Ans: Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process. No account creation is required.

Ques: What payment methods do you accept?

Ans: Currently, We are working only Cash on Delivery (COD) for your convenience. Rest assured, our payment processes are secure and reliable.

Ques:How can I track my order?

Ans: Once your order is shipped, you will receive a tracking number via Whatsapp. Track your order using this number on our "Track Your Order" page. For further assistance, reach out to our support team.

Ques: How long will it take to receive a tracking number?

Ans: We have a next day dispatch policy, so all orders are allocated the tracking numbers within 24 hours.
You will receive the tracking number on your email address. You can also contact us to get the tracking information.

Ques: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours)

Ques: What is Your Return Policy?

Ans:We offer a 5-day return period from the date you receive your order. Please note that we only accept returns for items received in a damaged condition or if you received a different product or color than what was ordered. Items not meeting these conditions will not be eligible for a return.

Ques: How do I cancel my order?

Ans: Orders can be cancelled within 6 hours of placement. Contact our customer support team or email support homibusiness2@gmail.com. Once an order is shipped, it cannot be cancelled.

Ques: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours)

Ques: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to homibusiness2@gmail.com and you can also WhatsApp us at 9398322754

Ques: Can I change my shipping address after placing an order?

Ans: We're sorry, but once an order is confirmed, we cannot change the shipping address. Please double-check your address during checkout.

Ques: Do you offer Cash on Delivery (COD)?

Ans: Yes, we do! You can choose Cash on Delivery as a payment method during checkout. Enjoy the convenience of paying for your order upon delivery.

Ques: Is shipping free?

Ans: Yes, we offer free shipping on all orders delivered within India.

Ques: Should I create an account on homiko.in?

Ans: No account creation is necessary. We provide a seamless shopping experience without the need for accounts. Your order updates, including tracking numbers, will be sent to your email.

Ques: Do you have a physical store where I can make purchases?

Ans: We operate exclusively online. All purchases can be made through our website for a convenient and efficient shopping experience.