Here's our straight forward and customer-centric return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
2-Days Return Period
We offer a 2-days return period from the date you receive your order. Please note that we only accept returns for items received in a damaged condition or if you received a different product or color than what was ordered. Items not meeting these conditions will not be eligible for a return.
Hassle-Free Returns
To initiate a return, please follow these steps:
Contact Us: Reach out to us via email at support homibusiness2@gmail.comย within the 2-days period, stating the reason for the return.
Return Approval: Our customer support team will guide you through the return process and provide you with a return authorization if the conditions are met.
Packaging: Ensure the product is must unused in its original packaging, and includes all accessories along with our invoice label on it.
Return Shipment: For returning the product back to us extra 250-300rs. shipping charges would be applicable to pay depend on your address.
Damages and Issues
Please inspect your order upon reception and contact us immediately at homibusiness2@gmail.com if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and help you out! Note - Unpacking video is compulsory for proceeding the issue to support team.
Common Conditions for Return and Refund Approval
To ensure a smooth return and refund process, please note the following conditions:
Unused Condition: The product must be unused and in its original packaging along with invoice label on it.
Initiate Within 2 Days: The return must be initiated within the specified 2-days period from the date of receiving the order.
Approval Process: Returns are subject to approval by our customer support team.
Product Integrity: The product must be in resalable condition with all accessories included.
Unpacking Video Recommendation
To expedite the return approval process, we recommend creating an unpacking video when you receive your order. This video can serve as evidence in case there are any discrepancies or defects. Please include clear footage of unboxing, showcasing the product, and highlighting any concerns.
Refundsย
Once we receive the return order, it will take 7-14 business days for a refund to appear on your statement. If 7-14 business days have passed and you still donโt see a refund, please feel free to reach us at homibusiness2@gmail.com
Order Cancellation
We understand that plans can change. If you need to cancel your order, please do so promptly. To cancel, email us at support homibusiness2@gmail.com within 6 hours of placing your order. Unfortunately, orders cannot be cancelled once they are shipped or dispatched from our warehouse, Note - This our order cancellation policy applies only for COD orders for prepaid order once order gets placed unfortunately it cannot be cancelled.
Our Commitment to Your Satisfaction
Your satisfaction is our top priority at Homiko.in We are dedicated to providing a hassle-free and transparent return process because we care about your shopping experience. If you have any questions or concerns, our friendly customer support team is here to assist you contact us at homibusiness2@gmail.com
Thank you for choosing Homiko.inย
Happy shopping!
